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Introduction

You can configure your Medschl or SLCU email to automatically send response messages. This is helpful for when you are on holiday, out of the office, or in the process of phasing out an email account.

Requirements

You need to have an email account with the Clinical School Computing Service or SLCU to use this service.  Hermes users can refer to Redirecting email:

Instructions


 Using Webmail

Sign in to webmail click "Options" at the upper right corner, and select "Set Automatic Replies..." from the drop down list.


Under "Automatic Replies", the default option is "Don't send automatic replies" and the rest of screen is grayed out.


Click "Send automatic replies" option and then:

  • Select "Send replies only during this time period" and choose a start time and an end time.
  • Compose your message in the text box and format it in any way that you want.

Determine whether you want the auto reply to be sent to people outside of the organisation.

  • If not, uncheck "Send automatic reply message to senders outside my organization" option (see above image), and then click "Save" button.
  • If yes, decide whether you want only the people in your Contacts lists to receive the message or anybody who email you in that period. Compose a different message (or copy and paste from above), then click "Save" button.

A "Please Wait..." box appears to indicate the process, once it disappears, click "My Mail" in the upper right corner to go back to Inbox. An auto reply will be sent to people who email you during the period you defined.

 Using Outlook

In Outlook 2010/2013/2016, click "File" tab, on the left, "Info" is selected by default (if not, click to select it), then click "Automatic Replies" button in the middle.

The "Automatic Replies" window pops up, by default "Do not send automatic replies" option is selected.


Click the radio button for "Send automatic replies" option.

  • Define a start time and an end time for how long the auto message will apply.
  • Under "Inside My Organization" tab, compose your message in the text field. You can format the message in any way that you want.
  • You can also add more specific conditions by clicking the Rules... button


Click "Outside My Organization" tab:

  • If you want people outside of the organisation to receive an auto-reply, type in a message (could copy and past from previous message or compose a different one). Choose whether you would like to send an auto reply to each person who sends you an e-mail message or only to people who are listed in your Contacts.
  • If you do not want outside people to receive an auto reply, uncheck "Auto-reply to people outside my organization" option.


Click "OK". An auto reply will be sent to people who email you during the time that you defined above.




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