CSCS tests all new operating systems to ensure that they are compatible with our storage, authentication, patching and deployment systems. Once a product has passed core testing we make it available on request via the Service Desk for our more technical users while we prepare deployments, train support staff and prepare documentation.
When everything is ready and we are able to offer comprehensive support, we will make it generally available.
We will generally continue support an operating system until it no longer receives security updates from its manufacturer, but as newer versions are released, we inevitably become less familiar with older operating systems,
Supported only in specific circumstances where compatibility is required, for instance, attached to scientific instruments. Internet access not permitted.
Windows Vista
Unsupported
Support ended
Contact the Service Desk to arrange an upgrade to Windows 10
Windows 7
Reduced support
Support ended
Windows 7 is being replaced with Windows 10. Contact the Service Desk if you wish to upgrade to Windows 10, or for Extended Support options.
Windows 8
Unsupported
Support ended
Contact the Service Desk to arrange an upgrade to Windows 10
Windows 8.1
Unsupported
Support ends
Contact the Service Desk to arrange an upgrade to Windows 10
Windows 10 Version 1507
Unsupported
Support ended
No action required. An update to Version 1803 has been published to supported computers.
Windows 10 Version 1511
Unsupported
Support ended
No action required. An update to Version 1803 has been published to supported computers.
Windows 10 Version 1607
Unsupported
Support ended
No action required. An update to Version 1803 has been published to supported computers.
Windows 10 Version 1703
Unsupported
Support ended
No action required. An update to Version 1803 has been published to supported computers.
Windows 10 Version 1709
Unsupported
Support ended
No action required. An update to Version 1803 has been published to supported computers.
Windows 10 Version 1803
Fully supported
Support ends
No action required. This is our default installation of Windows 10 and is fully tested and supported.
Windows 10 Version 1809
Reduced support
Support ends
This version is not recommended by CSCS and will be skipped.
Windows 10 Version 1903
Reduced support
December 8, 2020
This version is not recommended by CSCS and will be skipped.
Windows 10 Version 1909
Early support
May 10, 2022
This version is in testing. Supported Windows 10 computers will be upgraded to this version automatically.
Windows 10 Version 2004
Early support
14 December 2021
This version is in testing. Supported Windows 10 computers will be upgraded to this version automatically.
Supported macOS / OS X Versions
CSCS Support Level
End of Apple Support
Recommended Action if using this product
10.5 "Leopard"
Unsupported
Support ended 2012
Upgrade required - contact the Service Desk for advice.
10.6 "Snow Leopard"
Unsupported
Support ended 2013
Upgrade required - contact the Service Desk for advice.
10.7 "Lion"
Unsupported
Support ended 2014
Upgrade required - contact the Service Desk to arrange
10.8 "Mountain Lion"
Unsupported
Support ended 2015
Upgrade required - contact the Service Desk to arrange
10.9 "Mavericks"
Unsupported
Support ended 2016
Upgrade required - contact the Service Desk to arrange
10.10 "Yosemite"
Unsupported
Support ended 2017
Upgrade required - contact the Service Desk to arrange
10.11 "El Capitan"
Unsupported
Support ended 2018
Upgrade required - contact the Service Desk to arrange
10.12 "Sierra"
Unsupported
Support ended 2019
Upgrade required - contact the Service Desk to arrange
10.13 "High Sierra"
Reduced support
Support ended 2020
Upgrade required - contact the Service Desk to arrange
10.14 "Mojave"
Fully supported
Support ends 2021
No action required
10.15 "Catalina"
Fully supported
Support ends 2022
No action required
11 "Big Sur"
Early support
Don't upgrade at this time. Currently unable to run Sophos antivirus.
Upgrade required - contact the Service Desk to arrange
14.04 LTS
Unsupported
Support ended April 2019
Upgrade required - contact the Service Desk to arrange
16.04 LTS
Unsupported
Support ends April 2021
18.04 LTS
Full support
Support ends April 2023
No action required
20.04 LTS
Full support
Support ends April 2025
No action required
Key to Support Levels
Unsupported
Compatibility problems expected
Represents a security risk
CSCS will not support or deploy this product
Once we contact the owner about an unsupported operating system:
CSCS will assist you in moving to a fully supported platform (our hourly rate may apply)
CSCS will restrict access if there is no progress within 30* days of consultation
CSCS will decommssion if there is no progress within 60** days of consulation
Reduced support
The product is no longer current
Support staff may have lost familiarity with using this product
Compatibility problems with other applications or systems are likely
CSCS Services are no longer tested to ensure compatibility
CSCS will not deploy this product unless in exceptional circumstances
CSCS will assist you in moving to a fully supported platform
Full support
The product is current
The majority of support staff are very familiar
CSCS Services are tested for compatibility with this product
CSCS maintains deployments for this product
Early support
The product has been tested for use with core CSCS Services (authentication, storage, patching)
Issues may be present in certain use-case scenarios
Care may be needed when upgrading to this product
Some support staff are familiar with this product
Documentation is minimal
The product can be installed upon request to technical users that accept slower response times and can cope with potential problems encountered
Not yet Supported
The product has recently been released
The product is undergoing testing for compatibility
CSCS recommend that you do not use this product
CSCS will not support or deploy this product
supported os
* Public facing servers would be locked down at the firewall so no public access is possible. Reduced user access limited to just the a small number of hosts (CSCS server team plus server owner or developers that need access to migrate). VM's would be turned off and remain on VMware for a further 30 days.
** If there is no contact or progress with the customer after 60 days, physical equipment would be shutdown, VM's would be destroyed.
