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Introduction

If you need to host a meeting or interview at the Clinical School and invite attendees from remote locations you may want to use the videoconferencing units in SR8 or SR21. It is much like using Skype, except you do not need a computer or a webcam, and the other person does not need to have an account on Skype or any other service.

Requirements

The meeting host needs:

  • To book SR8 or SR21
  • To send the guest the instructions below

The remote guests need:

  • A PC or Mac with webcam and microphone (as is standard on laptops)
  • Internet Access
  • To install the Cisco Jabber Guest Browser Plugin when prompted.

Instructions for Hosts

We recommend that you send the instructions to the guests in advance and perhaps arrange a test with them beforehand. We are happy to assist any test - just contact the service desk to arrange. Be sure to tell them which room they should call by giving them the right link to the room!

Instructions for Guests

Jabber can be particular about which browser it works in. Firefox, Chrome, Internet Explorer and Safari should all be compatible, but sometimes different versions are released which cause temporary problems. If it does not work for you the first time, be prepared to use a different browser.

You can perform these first steps to prepare in advance.


If you have been asked to call SR8, use the following link: https://vcs-e-jg.phone.cam.ac.uk:9443/call/35657

If you have been asked to call SR21, use the following link: https://vcs-e-jg.phone.cam.ac.uk:9443/call/30336


  1. Click on the link above for the room as directed by the invitation.
  2. Your default browser will open. If you have not used Jabber guest before, you will be directed to install the plug-in:
  3. Follow the Instructions for browser below:

Firefox or Internet Explorer


  1. Click Download
  2. Click Save
  3. Once the file has download, run it
  4. The plugin will start installing:
  5. When the install is complete it will close automatically
  6. Afrer a moment you will be prompted for permissions, click Always Allow
  7. You will likely get a Firewall prompt asking to allow Jabber internet access, click both checkboxes and Allow Access

  8. You should now see a preview of yourself through your webcam (below), and a Call button. Well done! If you have reached this point then you are set up and ready to call.

  9. At the agreed time, just click Call

Instructions for installing Jabber using Chrome:

  1. Open the link
  2. Click Download:
  3. The Chrome Store will open; click Add to Chrome
  4. Confirm Add Extension.
  5. You now need to install the Add-on:
  6. Click the green Download button
  7. On the bottom of the screen, you will see the download:
  8. Once completed, click on it to install
  9. You will be prompted for permissions to use camera / microphone, click Always Allow
  10. You will likely get a Firewall prompt asking to allow Jabber internet access, click both checkboxes and Allow Access
      1. or
  11. You should now see a preview of yourself through your webcam, and a Call button. Well done! If you have reached this point then you are set up and ready to call.
  12. At the agreed time, just click Call


Troubleshooting

  1. If your browser cannot connect to your camera, then it may be locked by another program, or the plug in may need to complete install. Rebooting your computer will usually fix these problems.





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