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As the device is being managed by Intune, by default it will try and sign into Teams with your @medschool email address , rather than your @cam address. Please follow the instructions below to sign in with your @cam account.You will then receive a message stating "You're missing out! Ask your admin to enable Microsoft Teams for the Clinical School Computing Service":

Image Added


  1. Open Teams
  2. Click on your initials in the top-right corner, and click "Sign out" from the drop-down menu:
    Image Removed"Use a different account" button
  3. You should now be taken to a Teams login page (if it seems to freeze on signing you out, just close and re-open Teams):
  4. At the login page enter your email address, and click Next.
  5. You should now be taken to the Cambridge University branded login page - enter your Raven password and click "Sign in":
  6. When prompted to "Stay signed in to all your apps" click "No, sign in to this app only":
  7. Teams should now sign in with your email address.

Here is a short video showing the process: