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In order to join a device to the CSCS Intune service it is required that the device be running Windows feature version 1909 or above. This guide will take you through how to check which feature version you're running currently and how to update to a supported version if required.


An existing personal Windows device or COVID build device being joined to the CSCS Intune service for remote management.


To check which version of Windows you are running:

  1. Open the Start menu
  2. Type "About" and click on the result "About your PC":
  3. Towards the bottom of the window that opens it will have "Version" - if it shows "1909" or a greater number then it is running a sufficiently up-to-date version of Windows 10. If it has a lower number (e.g. 1803) then you will need to install an update:
    (Version too old, update required)     (Version 1909, able to join)

Updating Windows:

  1. Open the Start menu
  2. Type "Update" and click on the "Check for Updates" result:
  3. The Windows Update window should open. You may see a link offering the update ("Download and install now" at the bottom of the image below) - if you do, click on it to install the update. If it is not showing, click on the "Check for Updates" button to check for updates and it should appear: