The CSCS is replacing network firewalls with newer devices. Once the new firewalls are in place it will be necessary to make two small changes on your computer to continue to connect to the VPN. The new VPN will be available in April.
You will need to make these changes yourself, whilst not using the VPN. Please follow the instructions based on the computer's operating system.
These instructions assume you have already installed, either the 6.0.9, or the 6.4 version, of the FortiClient VPN (but not any versions between 6.0.9 and 6.4), with legacy settings for Mercury VPN, which now need to be edited.
Please note: these instructions assume you are not connected to the VPN
Please note: We have found sometimes the client does not save the customized port number, if you encounter problems connecting after updating these settings please check this.
Please note: these instructions assume you are not connected to the VPN.
After changing the Remote Gateway from mercury.medschl.cam.ac.uk to vpn.medschl.cam.ac.uk and ensuring the port is set to10443 you will be able to use the new VPN. If this does not work for any reason please contact the service desk: